Privacy policy

PRIVACY POLICY
Bodegas los Pinos, S.L. hereby informs you of its privacy policy applied to personal data. Using the website www.bodegaslospinos.com does not require users to provide any information about their identity, and the company cannot associate any information with a specific user. If personal data is provided, it will be collected and used in accordance with the limitations and rights outlined in the applicable regulations.

Who is responsible for processing your data?

  • Identity: Bodegas los Pinos, S.L.
  • Tax ID (CIF): B53799607
  • Postal Address: Casa Los Pinos, S/N, 46635 Fontanars- Valencia
  • Phone Number: +34 600 584 397
  • Email: bodegaslospinos@bodegaslospinos.com

WHAT TYPES OF DATA DO WE PROCESS?

Depending on the products, services, or functionalities you wish to access, we may need to process different types of data, including:

  • Identifying information (e.g., name, surname, language, country of interaction, contact details, etc.).
  • Connection, geolocation, and browsing data (if you interact with us via mobile, for example).
  • Commercial information if you are subscribed to our newsletter.
  • Preferences and interests information.

When we request personal data to provide access to a specific functionality or service, we will mark certain fields as mandatory since such data is necessary for the service or functionality. If you choose not to provide the required data, you may be unable to complete your registration or access certain services or functionalities.

WHY DO WE PROCESS YOUR PERSONAL DATA?

Depending on your interaction with our website, we may process your data for the following purposes:

  • To handle your inquiries or requests.
    We only process data necessary to manage or resolve your inquiry or request.
  • For marketing purposes.
    If you subscribe to our newsletter, your data will be used to periodically send company updates. You may unsubscribe at any time at no cost by contacting us via email or following the instructions in our communications.
  • For managing the whistleblower channel.
    Your data will be processed to handle complaints and provide adequate protection against retaliation.
  • For social media management.
    If you interact with us on social media, we will use the data you provide to respond to messages or comments and manage our contact list.
  • To analyze usability and quality for improving our services (Cookies).
    Data from browsing the website will be used for analytics and statistics to enhance user experience.
  • To register on the website.
    If you decide to register, we will process your data to identify you as a user and grant you access to available functionalities, products, and services. You can cancel your account by contacting our Customer Service.
  • For recruitment purposes.
    If you fill out the corresponding form and attach your CV, we will process your data as a job applicant while respecting your privacy.

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA?

The legal basis depends on the purpose of the processing:

  • Handling inquiries: Consent provided when submitting a query via the website.
  • Marketing: Consent for promotional purposes.
  • Whistleblower channel: Legal obligation or public interest.
  • Social media management: Consent for responding to inquiries or interaction with our profiles.
  • Usability and quality analysis (Cookies): User consent for cookie usage.
  • Website registration: Consent when registering on the website.
  • Recruitment: Consent when submitting a form or CV.

HOW LONG WILL WE KEEP YOUR DATA?

  • Inquiries: Data will be retained for the duration necessary to resolve your request and then for one additional year.
  • Marketing: Data will be retained until you unsubscribe.
  • Whistleblower channel: Data will be retained only as necessary and proportionate for compliance, with a maximum period of 10 years.
  • Social media: Data will be processed as long as you follow our profile.
  • Cookies: As specified in our cookie policy.
  • Website registration: Data will be retained while your account is active.
  • Recruitment: Data will be retained for up to one year.

WILL WE SHARE YOUR DATA WITH THIRD PARTIES?

Your personal data will not be shared with third parties unless legally required, with your explicit consent, or based on a legitimate interest.

Regarding the whistleblower channel, only the system's responsible personnel and manager will have access, and data may be communicated to third parties if necessary for corrective actions or legal procedures.

Additionally, we are active on the following social media platforms: Facebook, LinkedIn, Instagram, TikTok, and YouTube. We encourage you to review their privacy policies:

WHAT ARE YOUR RIGHTS REGARDING YOUR DATA?

You may exercise your rights by contacting us at bodegaslospinos@bodegaslospinos.com, specifying the reason for your request and the right you wish to exercise. We may require proof of identity. You have the right to:

  • Access your data.
  • Request corrections to your data.
  • Request the deletion of your data when no longer needed.
  • Request limitations on data processing.
  • Withdraw consent at any time.
  • Request portability of your data.
  • Object to data processing based on legitimate interest.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).

CHANGES TO THE PRIVACY POLICY

We may update this Privacy Policy, notifying you through the website or by email if significant changes occur.

COOKIES INFORMATION

We use cookies and similar technologies to facilitate navigation, understand interactions, and, in some cases, show you advertising based on your browsing habits. For details, please read our https://www.agpd.es/portalwebAGPD/index-ides-idphp.php